Shipping policy

G3X FITNESS SHIPPING POLICY

At G3X Fitness, some items are ready to ship from our available inventory, while others may require additional processing time before shipment. Please review the information below before placing your order.

Order Processing

Orders are processed on business days only (Monday through Friday, excluding holidays).

Because our catalog may include both in-stock items and made-to-order / specialty items, processing times can vary by product.

In-stock items: typically processed within 2–4 business days
Certain specialty or made-to-order items: may require additional processing time before shipment, typically up to 7 business days, and in some cases longer depending on the product
If your order contains multiple items, they may be processed and shipped separately depending on availability and fulfillment location

Shipping Methods & Delivery Estimates

Shipping options and rates are shown at checkout based on your location and the items in your order.

Estimated delivery times begin after processing is completed and depend on the selected shipping method, destination, carrier performance, and item type.

For many U.S. orders, delivery may occur within approximately 5–10 business days after shipment, while some items may take longer depending on production requirements and routing. Delivery estimates are not guaranteed.

Free Shipping

Free shipping applies to U.S. mainland orders over $100
Alaska and Hawaii: free shipping applies to orders over $175
Free shipping thresholds and availability may be updated at any time without notice

Split Shipments

Some orders may arrive in separate packages and on different delivery dates. This can happen when items are fulfilled from different locations or require different preparation times.

You will receive tracking information for each shipment once it is on the way.

International Shipping

We currently offer international shipping to Canada only.

International delivery times may vary and customers are responsible for any applicable duties, taxes, customs fees, or import charges unless otherwise stated at checkout.

Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow time for tracking updates to appear after the label is created.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before placing your order.

G3X Fitness is not responsible for delays, losses, or delivery issues caused by:

incorrect or incomplete addresses
refused deliveries
failure to claim a package
incorrect phone number or email provided at checkout

If a package is returned to us due to incorrect shipping information or failed delivery, additional reshipping charges may apply.

Shipping Delays

While we do our best to meet estimated delivery windows, delays can happen due to carrier issues, weather, holidays, customs processing, high order volume, or other factors outside our control.

Shipping timeframes are estimates only and are not guaranteed.

Lost, Stolen, or Marked Delivered Packages

Once a package has been handed off to the carrier, shipping times and final delivery are outside of our direct control.

If your tracking shows delivered but you cannot locate your package, please first check with:

household members
neighbors
your building management or mailroom
the shipping carrier

If you still need help, contact us and we’ll do our best to assist. G3X Fitness is not responsible for packages lost or stolen after confirmed delivery.