Frequently Asked Questions

Orders usually ship within 1–2 business days. U.S. delivery typically takes 10–12 business days after your order ships. Business days are Monday through Friday, excluding holidays. These are estimates; holidays and carrier delays can affect arrival dates.

U.S. orders include free standard shipping, with no minimum purchase or code needed. Available shipping options and international rates are shown at checkout.

Yes. All U.S. orders include free standard shipping, with no minimum purchase and no code needed. International shipping charges and available options are shown at checkout.

We’ll email the available tracking details when your order ships. Tracking may take time to update after a label is created. Items sent in separate packages may have separate tracking links.

Check the latest tracking update, then email support@g3xfitness.com or text 786-280-1201 with your order number. We’ll review the shipment with the carrier or fulfillment partner and explain the available next steps. Please contact us promptly if the estimated delivery date has passed or tracking says delivered but the parcel is missing.

Free shipping applies to U.S. orders only. Available international destinations, shipping rates, and any duties collected at checkout are shown before you pay. International delivery times vary by destination. Contact support@g3xfitness.com or text 786-280-1201 before paying an unexpected customs charge so we can review it.

Need to return something or request an exchange? Please email support@g3xfitness.com or text 786-280-1201 with your order number, the item, and a short description of what you need. We'll review the available options and walk you through the next steps. Please wait for our approval and instructions before sending anything back.

Return and exchange requests are reviewed individually under the terms that apply to your order, based on the product, its condition, and the reason for the request. Please contact support@g3xfitness.com or text 786-280-1201 promptly after delivery. Size-change and change-of-mind options may be limited. Free outbound shipping does not include a free return label. Contacting us starts a review and does not automatically approve a return, exchange, or refund.

See our Return and Refund Policy for details.

Need to return something or request an exchange? Please email support@g3xfitness.com or text 786-280-1201 with your order number, the item, and a short description of what you need. We’ll get back to you as soon as possible, review the available options, and walk you through the next steps. Please wait for our approval and instructions before sending anything back.

If your item arrived damaged, defective, or incorrect, include clear photos. Please do not send anything back before we provide instructions.

For an approved return that is not due to a damaged, defective, or incorrect item, you are responsible for return shipping. Free outbound shipping does not include a free return label. Any shipping charges you paid are generally non-refundable for these returns. If the issue is our error or a product defect, we'll explain the remedy and any shipping arrangements before asking you to return the item.

Gift cards, items marked Final Sale, items discounted by 30% or more, and hygiene-sensitive items such as underwear are generally not eligible for a change-of-mind return or exchange. This does not exclude help for damaged, defective, or incorrect goods, or any remedy required by applicable law. Personalized-item requests need individual review.

For other approved returns, items generally need to be unworn, unwashed, unused, and in original condition, with tags attached when applicable. Defective or incorrect items are reviewed separately.

If a refund is approved, we’ll confirm the amount and issue it to the original payment method. If a return is required, approval may depend on receiving and inspecting the item. We’ll keep you updated on processing; your bank or payment provider may need additional time to post the funds. Any refund required by applicable law will be handled within the required timeframe.

If something arrives damaged, defective, misprinted, or different from what you ordered, please email support@g3xfitness.com or text 786-280-1201 as soon as you notice the issue. Include your order number and clear photos of the item, the issue, and its packaging. We’ll review it with our fulfillment team and explain the next steps for an appropriate replacement or refund.

Check the size chart and fit notes for the item you're ordering, then compare the measurements before choosing a size. If you're between sizes or need help reading the chart, email support@g3xfitness.com or text 786-280-1201 before ordering.

Fit varies by product. Check the item's fit notes and size-chart measurements before choosing a size. If you're unsure, email support@g3xfitness.com or text 786-280-1201 and we'll help you review the measurements.

Materials vary by item. Check the product details for its listed fabric composition and any confirmed fabric weight or construction details. If a detail you need isn't listed, email support@g3xfitness.com or text 786-280-1201 before ordering.

Care and wash performance vary by item. Follow the care instructions for your specific product, including its care label when provided. If confirmed care instructions aren't listed on the product page, email support@g3xfitness.com or text 786-280-1201 before washing so we can help you check them.

G3X includes gym apparel and lifestyle streetwear. Check each product's description, fabric, and fit notes to see whether it suits the training or everyday use you have in mind. The right piece depends on the activity and the fit you prefer.

G3X offers men's, women's, and unisex pieces. Check the individual product's description, fit notes, and size chart for its intended fit and measurements.

Shop Pay is available. The payment methods available for your order are shown at checkout.

Only one discount code can be applied per order. Codes can’t be stacked unless explicitly stated during a promotion.

Yes! G3X Fitness digital gift cards are available and make a great gift for the grind-minded person in your life.

We’re working on a G3X Hero Program; stay tuned! In the meantime, reach out to us directly and we’ll try to hook you up.

We reply within 24 hours, every day, including weekends and holidays. Email support@g3xfitness.com or text 786-280-1201. For order questions, include your order number and a short description of what you need.

If you haven’t received a reply within 24 hours, follow up by texting 786-280-1201 with your order number and the email address you used to contact us.

G3X stands for God Gym Grind. It's a lifestyle built around faith, discipline, and purpose for the ones still becoming. Rooted in God. Rebuilt in the Gym. Relentless in the Grind.

Yes! We’re always on the lookout for motivated individuals who live the God Gym Grind life. Go to our Affiliates Program Page for more details.

G3X Fitness donates 20% of every sale to Manos De Amor Ministry, which serves children, families, the elderly, and women in need in Matagalpa, Nicaragua, and other communities across the country. Learn more on our About page.

G3X Fitness currently sells online. We don't have a permanent retail store.