Privacy policy

G3X Fitness Privacy Policy

Last updated: October 20, 2026

Information we collect

When you browse, place an order, create an account, join a mailing list, or contact us, we collect information such as your name, contact details, shipping and billing addresses, order and account information, and messages you send us. A return request may include photos of the item and packaging. Our store and service providers also collect device, browser, IP address, cookie, and website-interaction information. Payment services process payment details needed to complete your purchase.

How we use information

We use information to process payments and orders, arrange production and delivery, provide customer support and return assistance, maintain accounts, prevent fraud, meet legal obligations, understand website use, and improve the store. We use contact information for marketing according to your choices and applicable law.

Fulfillment and other service providers

We share information needed to provide these services with Shopify, payment providers, fulfillment partners such as Tapstitch, shipping carriers, and providers of customer support, website analytics, reviews, loyalty, and marketing tools. We may also disclose information when required by law or to protect rights, investigate fraud, or resolve a dispute.

Shopify services

Our store is hosted on Shopify. Shopify processes information about your visits and purchases to run the store and provide services. We also use Shopify services that combine information from your interactions with our store, other merchants, and Shopify to improve services, personalization, and advertising. Information is shared with Shopify and other providers, including providers in other countries, for these purposes. See Shopify’s Consumer Privacy Policy and the Shopify Privacy Portal for Shopify’s practices and privacy choices.

Cookies and advertising choices

Cookies and similar technologies help operate the store, remember preferences, measure visits, and support personalization and advertising. Some advertising-related uses may be considered a sale or sharing of information under applicable privacy law. You can use the privacy controls displayed for your region, manage browser cookie settings, and contact us to exercise any applicable opt-out rights. Blocking cookies may affect some store functions. You can also manage Shopify-specific choices through the Shopify Privacy Portal linked above.

Email and text messages

You can unsubscribe from marketing emails using the link in an email. To stop marketing texts, follow the opt-out instructions in those messages. We may still send messages needed for your orders or support requests. If you choose to receive marketing texts, the Messaging Terms and Messaging Privacy Policy apply to that program. Contacting us about an order does not by itself sign you up for marketing messages.

Retention, security, and international processing

We keep personal information for as long as needed for the purposes described here, including orders, support, tax and business records, legal obligations, and disputes. Information may be processed in the United States and other countries where our providers operate. We use reasonable safeguards, but no online transmission or storage method is completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your information, withdraw consent, or opt out of certain processing. To make a request, please email support@g3xfitness.com or text 786-280-1201. We may need to verify your identity before acting. Some information may need to be retained for legal or transaction-related reasons. Where available under applicable law, you may also contact us to appeal a decision or raise a concern with your local privacy authority.

Other websites and policy updates

Third-party websites linked from our store have their own privacy practices. We may update this policy when our practices or services change and will update the date above, with additional notice where required by law.