Orders are typically processed within 1–2 business days (Monday through Friday). Orders placed on weekends or holidays will be processed the next business day.
Frequently Asked Questions
Find Answers To All Your Questions
🛒 Orders & Shipping
🔁 Returns & Refunds
👕 Product & Fit
💸 Payments & Discounts
📞 Customer Support
🙏 Brand & Community
What is your order processing time?
What shipping methods do you offer?
We offer a range of domestic and international shipping options through trusted carriers. Shipping costs and estimated timeframes will be displayed at checkout based on your location and shipping preference.
Do you offer free shipping?
Yes! We offer free shipping on U.S. mainland orders over $75. For Hawaii & Alaska, orders over $175 ship free. Canada shipping is calculated at checkout.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.
What should I do if my package is delayed or lost?
Shipping delays can happen due to weather, carrier issues, or high-volume seasons. If your tracking hasn't updated for 5+ days, contact us at sales@g3xfitness.com or text us at 786-280-1201.
Do you offer international shipping?
Currently, we ship internationally to Canada. We’re working on expanding to more countries soon.
What’s your return window?
We offer a 14-day return window starting from the day your order is marked “Delivered.” Returned items must be unworn, unwashed, and in original packaging with all tags attached.
How do I start a return or exchange?
Easy! Head over to our Returns Portal powered by Redo. If you opted into Redo at checkout, your return label is prepaid. If not, you’ll be responsible for return shipping.
What is Redo Return Protection?
Redo is a $1.98 optional add-on during checkout that covers your return shipping if you decide to return or exchange anything. It's a convenient, low-cost way to return without hassle.
Which items are non-returnable?
Final sale items (marked 30% off or more) and gift cards are not eligible for return. Any item that is worn, damaged, or missing tags cannot be refunded or exchanged.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 3 business days. Your bank may take an additional 7–10 business days to reflect the refund.
My item arrived damaged or incorrect; what now?
We’ve got your back. If your item was defective or incorrect, email us within 7 days of delivery with photos and your order number. We'll make it right.
How do I find my size?
Every product page has a detailed size chart. We recommend measuring yourself and comparing it to our chart for the best fit. If you’re between sizes, size up for a looser fit or down for a tighter fit.
Do your items run true to size?
Most of our gear runs true to size, but fit may vary slightly by design. Refer to product-specific notes on each page or contact us for help.
What materials do you use?
Our merch is crafted from premium performance blends: typically polyester, cotton, and spandex; for maximum stretch, breathability, and durability.
Will my G3X apparel shrink or fade after washing?
Nope. Our gear is pre-shrunk and colorfast. For best results, wash inside out on cold and hang dry or tumble dry low.
Is G3X Fitness gear made for specific workouts?
Absolutely. Our gear is built for high-performance training: CrossFit, bodybuilding, running, pilates, & more. We focus on versatility, support, and comfort no matter your grind.
Is your apparel unisex or gender-specific?
Most of our collections are designed with a unisex fit, but we also offer women’s-specific cuts for leggings, sports bras, and select tops. Fit notes will be listed in each product description.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are secure and encrypted.
Can I use multiple discount codes at once?
Only one discount code can be applied per order. Codes can’t be stacked unless explicitly stated during a promotion.
Do you offer gift cards?
Yes! G3X Fitness digital gift cards are available and make a great gift for the grind-minded person in your life.
Do you offer military, student, or first responder discounts?
We’re working on a G3X Hero Program; stay tuned! In the meantime, reach out to us directly and we’ll try to hook you up.
How do I contact you?
You can email us at sales@g3xfitness.com or call/text 786-280-1201 (that’s the owner’s direct line; no bots). You can also submit a message through our Contact page. We typically reply within 24–48 hours.
What if I don’t get a reply right away?
We may be packing orders, training, or helping another customer; but we got you. If you don’t hear back within 48 hours, feel free to follow up with a text.
What does G3X Fitness mean?
G3X Fitness stands for God Gym Grind It’s a movement about putting God first, staying disciplined in the gym, and grinding through life’s challenges. You don’t just wear G3X; you live it.
Do you offer ambassador or affiliate opportunities?
Yes! We’re always on the lookout for motivated individuals who live the God Gym Grind life. Go to our Affiliates Program Page for more details.
Do you donate or give back?
We believe in purpose-driven impact. A portion of our efforts goes toward faith-based outreach and community empowerment.
Can I buy your products in-store?
Currently, G3X Fitness is online only. That means lower prices, exclusive drops, and faster customer feedback. But pop-up shops and gym collabs are coming!
🛒 Orders & Shipping
What is your order processing time?
Orders are typically processed within 1–2 business days (Monday through Friday). Orders placed on weekends or holidays will be processed the next business day.
What shipping methods do you offer?
We offer a range of domestic and international shipping options through trusted carriers. Shipping costs and estimated timeframes will be displayed at checkout based on your location and shipping preference.
Do you offer free shipping?
Yes! We offer free shipping on U.S. mainland orders over $75. For Hawaii & Alaska, orders over $175 ship free. Canada shipping is calculated at checkout.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.
What should I do if my package is delayed or lost?
Shipping delays can happen due to weather, carrier issues, or high-volume seasons. If your tracking hasn't updated for 5+ days, contact us at sales@g3xfitness.com or text us at 786-280-1201.
Do you offer international shipping?
Currently, we ship internationally to Canada. We’re working on expanding to more countries soon.
🔁 Returns & Refunds
What’s your return window?
We offer a 14-day return window starting from the day your order is marked “Delivered.” Returned items must be unworn, unwashed, and in original packaging with all tags attached.
How do I start a return or exchange?
Easy! Head over to our Returns Portal powered by Redo. If you opted into Redo at checkout, your return label is prepaid. If not, you’ll be responsible for return shipping.
What is Redo Return Protection?
Redo is a $1.98 optional add-on during checkout that covers your return shipping if you decide to return or exchange anything. It's a convenient, low-cost way to return without hassle.
Which items are non-returnable?
Final sale items (marked 30% off or more) and gift cards are not eligible for return. Any item that is worn, damaged, or missing tags cannot be refunded or exchanged.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 3 business days. Your bank may take an additional 7–10 business days to reflect the refund.
My item arrived damaged or incorrect; what now?
We’ve got your back. If your item was defective or incorrect, email us within 7 days of delivery with photos and your order number. We'll make it right.
👕 Product & Fit
How do I find my size?
Every product page has a detailed size chart. We recommend measuring yourself and comparing it to our chart for the best fit. If you’re between sizes, size up for a looser fit or down for a tighter fit.
Do your items run true to size?
Most of our gear runs true to size, but fit may vary slightly by design. Refer to product-specific notes on each page or contact us for help.
What materials do you use?
Our merch is crafted from premium performance blends: typically polyester, cotton, and spandex; for maximum stretch, breathability, and durability.
Will my G3X apparel shrink or fade after washing?
Nope. Our gear is pre-shrunk and colorfast. For best results, wash inside out on cold and hang dry or tumble dry low.
Is G3X Fitness gear made for specific workouts?
Absolutely. Our gear is built for high-performance training: CrossFit, bodybuilding, running, pilates, & more. We focus on versatility, support, and comfort no matter your grind.
Is your apparel unisex or gender-specific?
Most of our collections are designed with a unisex fit, but we also offer women’s-specific cuts for leggings, sports bras, and select tops. Fit notes will be listed in each product description.
💸 Payments & Discounts
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are secure and encrypted.
Can I use multiple discount codes at once?
Only one discount code can be applied per order. Codes can’t be stacked unless explicitly stated during a promotion.
Do you offer gift cards?
Yes! G3X Fitness digital gift cards are available and make a great gift for the grind-minded person in your life.
Do you offer military, student, or first responder discounts?
We’re working on a G3X Hero Program; stay tuned! In the meantime, reach out to us directly and we’ll try to hook you up.
📞 Customer Support
How do I contact you?
You can email us at sales@g3xfitness.com or call/text 786-280-1201 (that’s the owner’s direct line; no bots). You can also submit a message through our Contact page. We typically reply within 24–48 hours.
What if I don’t get a reply right away?
We may be packing orders, training, or helping another customer; but we got you. If you don’t hear back within 48 hours, feel free to follow up with a text.
🙏 Brand & Community
What does G3X Fitness mean?
G3X Fitness stands for God Gym Grind It’s a movement about putting God first, staying disciplined in the gym, and grinding through life’s challenges. You don’t just wear G3X; you live it.
Do you offer ambassador or affiliate opportunities?
Yes! We’re always on the lookout for motivated individuals who live the God Gym Grind life. Go to our Affiliates Program Page for more details.
Do you donate or give back?
We believe in purpose-driven impact. A portion of our efforts goes toward faith-based outreach and community empowerment.
Can I buy your products in-store?
Currently, G3X Fitness is online only. That means lower prices, exclusive drops, and faster customer feedback. But pop-up shops and gym collabs are coming!
